Terms & Conditions

Effective Date: 1 September 2026

Welcome to Boujee Hare. By accessing our website, purchasing our products, or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

1. General The Boujee Hare is a South African haircare brand offering luxury haircare products for customer purchase. These Terms & Conditions govern the use of our website, products, and services.

We reserve the right to update, amend, or change these Terms & Conditions at any time without prior notice. Updated terms will be published on our website.

2. Products We strive to ensure all product descriptions, images, pricing, and ingredient information are accurate. However: - Product packaging may vary slightly from images shown online. - Colours and product appearance may differ slightly due to screen settings. - Product availability is subject to stock levels. - We reserve the right to discontinue products without notice.

3. Orders & Payment - All orders are subject to acceptance and availability. - Full payment must be received before orders are processed and dispatched. - We accept secure online payments through approved payment gateways. - In the event of a pricing error, we reserve the right to cancel or amend the order and notify the customer.

4. Retail Orders Retail orders are intended for personal use unless otherwise agreed in writing.

5. Shipping & Delivery - Delivery times are estimates and may vary depending on location, courier services, and peak periods. - Boujee Hare is not responsible for courier delays outside of our control. - Customers must ensure delivery details are correct when placing an order. - Additional delivery fees may apply for remote areas.

6. Returns & Exchanges Due to hygiene and safety reasons, opened or used haircare products may not be returned unless the product is faulty or damaged.

Returns may be considered if: - The incorrect product was supplied - The product arrived damaged - There is a manufacturing defect

Customers must notify us within 7 days of receiving the product and provide proof of purchase.

Approved returns must be unused, sealed where applicable, and in original packaging.

7. Allergies & Product Use Customers are responsible for reviewing ingredient lists before use.

We recommend conducting a patch test before using any new haircare product.

The Hair Cartel is not liable for allergic reactions, sensitivities, misuse, or use contrary to instructions.

8. Intellectual Property All content on our website—including branding, logos, images, product descriptions, designs, and written content—is the property of Boujee Hare and may not be copied, reproduced, or used without written permission.

9. Privacy Customer information is handled confidentially and used only for processing orders, communication, and improving our services in line with our Privacy Policy.

10. Limitation of Liability To the fullest extent permitted by law, The Hair Cartel shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law These Terms & Conditions are governed by the laws of South Africa.

12. Contact Us For questions regarding these Terms & Conditions, wholesale enquiries, or customer support, please contact Boujee Hare through our official website or customer support channels

13. Privacy Policy: We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your data. Information Collection: We collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletters, or interact with us in other ways. This may include your name, email address, mailing address, phone number, and payment information.

Use of Information:

The information we collect is used to process your orders, improve customer service, send promotional communications, and enhance your shopping experience with us. We may also use your data to comply with legal obligations or respond to lawful requests. Data Sharing: We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.

Data Security:

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server hosting to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Your Rights:

You have the right to access, correct, or delete your personal information. You can also opt out of receiving our marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or through our website if significant changes occur.

If you have any questions or concerns about this Privacy Policy, please contact us via email on boujee.hare@outlook.com

Thank you for trusting Boujee Hare with your personal information.